Danish mining technology and service supplier FLSmidth is set to significantly expand its global service centre network in 2025, bolstering its service offerings and customer proximity.
The company plans to open or expand seven service centres in strategic locations worldwide, including Accra, Ghana; Surabaja, Indonesia; and Dammam, Saudi Arabia. Existing operations in Mackay, Australia, will relocate to a larger facility, while expansions are planned in Parauapebas, Brazil; Karaganda, Kazakhstan; and Ulaanbaatar, Mongolia.
These new facilities will provide workshops for improving or repairing customer equipment, as well as warehousing capabilities for distribution. Operations are expected to begin within the coming months, with official opening details to be announced locally at a later date.
Christian Fabry, Head of Professional Services at FLSmidth, commented: “Our expanded service centre network will enable us to shorten operational downtime for customers and increase the availability of spare and wear parts to local customers.”
The expansion is part of FLSmidth’s CORE’26 mining strategy, which targets service growth and adds to the company’s existing comprehensive global network of service centres.
FLSmidth’s mining service offerings are designed to maximize productivity and include a strong inventory of OEM spare parts and consumables, as well as regional and global field engineers who provide remote asset health and performance optimization services. Additionally, the company offers mineral laboratory services for fast and accurate mineralogical and metallurgical testing, and provides upgrades, rebuilds, and exchange services to help customers get more from their equipment.
