Telecel Ghana is emerging from a period of restructuring with renewed momentum, posting nearly 30 per cent revenue growth in 2025 and declaring profits, according to Chief Executive, Ing. Patricia Obo-Nai.
In an interview on the Super Morning Show on Joy FM, Ing. Obo-Nai described the 2025 financial year as a turning point for the telecommunications operator, driven by strategic pricing value, extensive infrastructure expansion and a sharp increase in customer base.
“This is one of my best years. We grew almost 30 per cent at the end of the 2025 financial year and we are declaring profits for the first time in a long while,” she said. “The change in commercial strategy has been helpful, including investments in service value and adjustments to data allocations to better align with consumer expectations.”
The gains come alongside a rapid expansion in the company’s network footprint. Telecel has increased its number of sites from roughly 5,000 to about 9,000, part of a broader effort to boost capacity as data demand surges.
The network expansion reflects the capital support from Telecel Group, which has funded the rollout of additional infrastructure and equipment to strengthen service reliability and data capacity. The infrastructure investment has also been aided by regulatory support, including additional spectrum allocations from the National Communications Authority with the support of the Ministry of Communications, Digital Technology and Innovation.
“The network is growing more phenomenally, and it gets congested because of the customer data demands. With the evolution of technology, we are now building sites on sites to create capacity.”
Ing. Obo-Nai said the network plans to accelerate spending even further this year. The company expects to invest about 150 per cent more in network infrastructure in 2026 compared to last year as it scales to meet rising demand.
Telecel is also preparing for the next generation of mobile connectivity. Ing. Obo-Nai said the company’s infrastructure is already positioned for the rollout of 5G mobile technology.
Part of the telco’s network capacity has recently been used to support customers of rival operator AT Ghana under a regulatory directive. Following instructions from the National Communications Authority last year, Telecel enabled national roaming on its network to allow AT subscribers to maintain connectivity. The company executed the migration within a month, allowing AT subscribers to connect to Telecel’s network while maintaining their existing service relationships.
Looking ahead, Ing. Obo-Nai said Telecel’s strategy is anchored on infrastructure investment designed to support an industry increasingly shaped by artificial intelligence and rising mobile data consumption.
“The economy is opening up, digitisation and AI are expanding, so we are preparing our network to be an enabler across all industries,” she said. “Customers should expect better connectivity as infrastructure installation continues across the country. There are a lot of tailored products and campaigns ahead, and they will enjoy the benefits of being a Telecel customer.”
