Investment Times

The Universal Postal Union in Switzerland has awarded Ghana Post as the World’s Best EMS Customer Care. This is the second time Ghana Post is receiving the award. The award recognises the best Call Centres of EMS Best Cooperative Members. Commenting on the award, the Deputy Managing Director of Ghana Post, Kwaku Tabi Amponsah, said Ghana Post has over the years been committed to providing excellent service to its worldwide partners, customers and stakeholders. “With the introduction of technology-enhanced services and customer-centred innovations, we shall continue to prioritise customer satisfaction as a significant growth index of Ghana Post. We are...