GWCL Accra East launches ‘Operation Recover All Arrears’ to retrieve GH₵270m in unpaid bills
The Ghana Water Company Limited (GWCL), Accra East Region, has initiated a revenue mobilization drive to recover nearly GHS 270 million in outstanding arrears from customers. Dubbed “Operation Recover All Arrears,” the initiative targets 168,398 customers who have failed to settle their water bills. In an exclusive interview with Business24/Investment Times, Nana Yaw Barima Barnie, Regional Communications Manager, expressed concern over low compliance rates, revealing that only 30% of customers make payments when billed—and even then, many do not pay in full. “It is quite worrying that the majority of customers fail to settle their bills when we send them...