The Managing Director of GCB Bank PLC, Mr Kofi Adomakoh, says GCB is the strongest and safest Bank in these turbulent times.
Interacting with a section of customers and media personnel at the first day of a weeklong customer service celebration in Accra, Mr Adomakoh said GCB is the only bank with extensive nationwide presence.
He said this gives the bank the leverage to offer banking services to a wide range of customers in diverse ways through over 165 branches and through the Bank’s digital channels which include mobile banking services, internet banking applications and over 300 ATMS.
Mr Adomakoh mentioned how GCB Bank deployed digital services during the COVID-19 pandemic to deliver financial services to millions of customers.
Mr Adomakoh said, “we are on customer service journey” and that over the years GCB has improved its services by investing in the latest technological infrastructure to ensure process efficiency and fluidity in the service delivery process.
He expressed appreciation to customers and other stakeholders for contributing to the sustenance and growth of the Bank and assured customers of the Bank’s unrelenting resolve for service excellence.
A customer of the Bank, Ms Mabel Sampson, described the interaction with the MD and his team as encouraging.
The MD was accompanied by the Deputy Managing Directors in charge of Finance and Operations, Mr Socrates Afram and Mr Emmanuel Odartey Lamptey, Head of Customer Service, Mr Muniru Muktar, Head of Corporate Affairs, Mr Kojo Kwarteng, Accra Regional Manager, Mr Fred Andoh-Bissue, among others.