Investment Times

While ChatGPT has created something of an Artificial Intelligence (AI) storm in recent months, AI is anything but a new concept. In fact, businesses have been using it, to a greater or lesser degree, for decades now, whether to automate basic processes, analyse datasets, or deliver digital customer support. What ChatGPT has done, however, is raise awareness of the potential that AI has to add significant value to businesses of all shapes and sizes. Chief Information Officer at First National Bank, Samuel Dakurah explained that, as an AI language model trained to understand and respond to human language, ChatGPT has...