Opinion & Analysis

Why job happiness drives superior performance

By Godswill O. Erondu “I’m not a social worker, so why should I have to care if staff are happy? I only care about the bottom line - are they getting the job done?” said the CEO of a certain lumber company. “Getting the job done is certainly important,” consented the consultant he spoke to, “but at what cost? How many of your people will put in more than what you want done, especially in times of crisis? How many of your people would take a bullet for you?” the consultant quickly enquired. “I guess I can see your point,...
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